BerkelyCare and Berkely Agency ("Berkely")
are committed to the highest level of integrity in all of our dealings with
our clients, employees and service partners. This commitment extends to any
personal information about our customers that we might possess or acquire.
Berkely is committed to respecting personal privacy, and safeguarding individual
record confidentiality and system security. Accordingly, Berkely adheres to
the following Privacy Guidelines and Principles:
- Berkely has developed policies and programs for the protection of customer
information.
- Berkely strives to maintain the accuracy of customer information and
will promptly respond to any questions or concerns customers may raise with
respect to the accuracy of such customers personal information.
- Berkely employees are responsible for the protection of customer information,
and each Berkely employee with access to personal customer information is
responsible for compliance with our privacy policies and procedures.
- Berkely expects all of its service partners and service providers to adhere
to Berkely's high ethical standards as to the confidentiality of personal
information.
- Berkely will only use personal information in compliance with applicable
law.
Berkely may collect user information for its
websites via cookies, alphanumeric identifiers transmitted from a website
to a visitor's browser. Berkely collects such information solely for the purposes
of better customer service, enabling our ability to identify users and create
content to meet their needs. While it is possible to disable cookies via your
browser settings, doing so may not allow us to enhance your web experience.
Visitors should check this section of the
website periodically to learn of any changes to our policies, as Berkely reserves
the right to revise them at any time.
PRIVACY POLICY
as of December 1, 2004
I. Information Berkely (“We”) will collect:
We collect Personal Information when you submit to us a request for information,
complete an application, claim form, online form, or survey. We retain Personal
Information for only as long as necessary for the fulfillment of the stated
purpose(s), or as required by laws and regulations. We also collect email
addresses of those who communicate with us via email. We do not sell or share
your personal information or e-mail addresses to any third party for purposes
of marketing.
II. Information we may disclose to affiliated and non-affiliated third
parties:
We do not sell, trade, or give away your personal information for purposes
of marketing.
We may use your Personal Information to contact you when necessary to process
your policy, claim or information request.
We will only disclose your Personal Information to third parties when one
of the following limited situations arise:
- Underwriters and Service Providers — We may disclose your personal
information to other companies that help us process or service your request,
your insurance policy or insurance claim. Examples include name, address,
policy no. and date of loss. Be assured that we will only disclose the portion
of your personal information that is necessary to process or service your
claim. These third parties are not allowed to use personal information except
for the purpose of providing these services. These companies are not
allowed to use your Personal Information for their own purposes and are
contractually obligated to maintain strict confidentiality.
III. Non-affiliated third parties to whom we are permitted to disclose
non-public personal information:
We may disclose non-public personal information about you, such as we have
described above, to the following types of third parties that perform services
on our behalf
- Other third parties that perform services for us that are necessary
to effect, administer or enforce your transaction with us (e.g., underwriters,
claims representatives, agents and brokers).
- Financial institutions, such as insurance providers as necessary to
provide products and services that you have requested.
- We may disclose or report your personal information as required by
law.
IV. Notification of your right to opt-out of certain disclosures:
As indicated above, we do not sell, trade, or give away your personal information
for purposes of marketing. In the future, if we decide to disclose the
information we collect about you, as described above, for purposes other than
those described above, which are expressly permitted by GLBA and federal and
state regulations implementing GLBA, we will give you an opportunity to opt-out
of such disclosures; that is, we will give you the opportunity to direct us
not to make those disclosures.
SAFEGUARDING AND MAINTAINING PERSONAL INFORMATION
We restrict access to non-public personal information about you, which we
hold, to those employees and others who need to know that information to provide
products or services to you.. We maintain physical, electronic and procedural
safeguards that comply with applicable regulatory standards to guard your
non-public personal information.
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Contact us:
300 Jericho Quadrangle, 3rd Floor
PO Box 9022
Jericho, NY 11753
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In CA: Berkely Insurance Agency is a dba of AIS Affinity Insurance Agency, Inc., CA License #0795465.
For sales and marketing, BerkelyCareSM is a service mark of AIS Affinity Insurance Agency, Inc.
For claims and customer service, BerkelyCareSM is a service mark of Aon Direct Insurance Administrators, CA License # 0795465.
In all other states: BerkelyCare and Berkely Agency are divisions of Affinity Insurance Services, Inc. in all states other than CA, except: AIS Affinity Insurance Agency, Inc. in MN and OK and AIS Affinity Insurance Agency in NH and NY.
